Privacy Policies / Terms and Conditions
Privacy Policy
Effective Date: 1/1/2025
**Nashville Concierge Counseling DBA Columbia Center for EMDR Therapy ** is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you provide your phone number and consent to receive text messages from us. Please read this policy carefully to understand your rights and our practices.
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Information We Collect
When you opt-in to receive text messages, we collect:
Your phone number
Any information you voluntarily provide when responding to our messages (e.g., replies to promotions or customer inquiries)
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How We Use Your Information
We use the information collected to:
Send text message updates, promotions, or customer support responses based on your consent
Personalize communications to better serve you
Respond to any inquiries or feedback you provide
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Message Frequency, Data Rates, and Opt-out
Message frequency may vary based on your engagement with our services. Message and data rates may apply. You can opt-out of receiving messages at any time by replying "STOP" to any text message. If you need assistance, reply "HELP" for more information.
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Sharing Your Information
We do not sell, rent, or share your phone number or personal information with third parties for marketing purposes.We have implemented strict access controls and conduct regular employee training to ensure that user data is only accessed by authorized personnel for legitimate business purposes. However, we may share your information:
With service providers that help us deliver text messages (e.g., SMS platforms)
As required by law or to protect our rights.
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Data Security
We implement reasonable security measures to protect your information. These measures include:
Encryption of sensitive data to prevent unauthorized access
Access controls that restrict data access to authorized personnel only
Regular security audits to ensure compliance with data protection standards
Secure storage and transmission of personal information to prevent breaches
Your Rights
You have the right to:
Access the information we have about you
Request corrections to any inaccuracies
Withdraw your consent to receive text messages at any time
Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates when the policy was last revised. Any changes will become effective when we post the updated policy on our website.
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Opt-in Call to Action
You can view our Privacy Policy at www.columbiaemdr.com and our Terms and Conditions at www.columbiaemdr.com at the bottom of the page.
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Contact Us
If you have questions or concerns about this Privacy Policy and Terms and Conditions , or your information, please contact us:
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Columbia Center for EMDR Therapy
809 S. Main St Suite 300
Columbia, TN 38401
615-982-5710
By providing your phone number and opting in, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.